1. Customers are advised to use either the TNEB bill payment option in our web site www.cityunionbank.com or www.onlinecub.net” or directly login to the TNEB web site www.tneb.in.
2. New users have to sign up by selecting “New User Sign up “ in the TNEB web site through the screen as shown below for payment of Current Consumption charges through Debit cards or through Net Banking. This requires a valid TNEB Consumer number and a valid e-mail account. To know the Region to which the consumer belongs, use the option in the login window “MY Region”.
3. With valid e-mail ID & Consumer Number choose a unique username for entering the website.
4. On completion of registration requirements, an e-mail is sent to the consumer e-mail id for successful validation.
5. Now click on the link in the e-mail to lead you to user login screen.
6. The user shall login and enter his password to register for making payments through web site. This is step is very important.
7. A user can register for many Consumer Numbers using "Add Consumer No" option and can pay during the corresponding collection cycle for the respective consumer. Every consumer number has to be individually selected for making payment.
8. The changes in consumer number and e-mail ID and other personal particulars can be carried out using "Update Profile" button.
9. The user shall change his passwords frequently for security purposes using "Change Password" button.
10. Click on the "Forget password" link available in the EB web site to get a pass word to your e-mail id.
